Accessing the service for NHS PH Workforce


NHS Practitioner Health (NHSPH) is pleased to be partnering with NHS England and the local mental health and wellbeing hubs to ensure the NHS workforce can access the mental health care and support they need at this very difficult time. 

NHS PH is a primary care led mental health assessment and treatment service established to care for NHS professionals and has over 12 years’ experience providing care to health professionals with mental health problems, including addiction issues. We have a network of clinicians (GPs, psychiatrists and mental health nurses) and therapists across England who are able to offer care and treatment for a range of mental health issues. We are not an occupational health service but are able to work with OH services to support practitioners remaining or returning to work. NHS PH is not a crisis or emergency service and patients with active suicidal thoughts will be redirected to local CMHT services where care can be provided out of hours.

We are aware that each hub will be establishing its own support and pathways to access care, including routes to access mental health treatment via GPs or IAPT services, however for some members of the workforce these may not be appropriate and NHS Practitioner Health will be able to offer a route to assessment and treatment. To ensure that a member of staff is directed to the most appropriate route to care each hub will carry out the following simple suitability assessment prior to signposting them to our service.

How to access the service:

Other staff (particularly those in senior roles or in primary care who may face the most barriers) who have tried but have been unable to access confidential care through local mental health services or wellbeing hubs can also self-refer, and the service will assess it they are able to offer a route to treatment, or it signposting to an alternate confidential support offer would be beneficial.

If you are not sure how to contact your local hub, our handy postcode checker can help. Please click here or  find your local hub using the following webpage here

All other staff should contact their local hub, for them to carry out a suitability assessment. The questions they will ask are:


Suitability assessment

  1. Is the staff member currently receiving care for the issue they have sought help for? (If yes they would not be eligible for NHS PH as the service is meant as an alternative route for those who cannot access care for legitimate reasons e.g. confidentiality)
  2. Are there legitimate reasons why this individual cannot access NHS care via their own GP or other local NHS mental health services?  
  3. Is the individual a member of a regulated profession and/or in a senior position with their organisation?  (NHS PH also has particular expertise in supporting individuals in regulated professions and in supporting them to continue in safe, effective practice where appropriate)

Once the suitability assessment is completed, please complete the registration forms below.

Practitioner Health would not usually accept referrals when the patients concerned are already receiving treatment from a secondary care provider, except in circumstances where support in returning to work is needed. In these instances PHP may provide an assessment and signposting service to ensure patients access appropriate NHS care
If your local resilience and wellbeing hub is not up and running or not accessible for any reason, please don’t suffer in silence . Self refer to PH 

Registrations forms 

Please complete the entire registration form including wellbeing questionnaire  - it is essential that you complete both sets of forms to enable us to register you into the service and ensure you are provided with the support you need. If you have any difficulties accessing or completing the forms, or would prefer to speak to someone in the service please call us on 0300 0303 300. (Monday – Friday 8am-8pm, Sat 8-2pm)

Registration form click here 

Following your registration, if you would like more information on our patient pathway please click here    Please note registration forms are open from 8am -8pm Monday to Friday and 8am -2pm Saturday.

Support in an emergency or crisis

NHS PH is not a crisis service. If you are in crisis or feel unsafe or at risk to yourself or others, then you should contact 111/999, your own GP or attend your nearest Emergency Department/A&E as soon as possible.

NHS PH does provide a 24/7 crisis text service and you can access this by texting "NHSPH" to 85258.

The Samaritans: 0161 236 8000 (local call charges apply) or 116 123 (free to call) can also provide confidential support and are open 24 hours a day.

Other Support for NHS staff

Our NHS People access 

NHS PH Workforce Wellbeing  access

Help with suicidal thoughts 

Help and support is available right now if you need it. You do not have to struggle with difficult feelings alone.

Click here