NHS and social care staff support in Wales 

Canopi offers a free, confidential service that provides NHS and social care staff in Wales with access to various levels of mental health support. ​We offer self-help, guided self-help, peer support, and virtual face-to-face therapies with accredited specialists.

After contacting the service individuals are directed to a trained doctor advisor who will triage their needs and signpost them to one or more of the following services:

• Self-help
• Peer Support
• Guided self-help
• Virtual face-to-face consultations

Canopi has been designed to work in conjunction and be complementary to the services offered by occupational health departments and the support available to an individual through their GP.

Contact:  0800 058 2738  (Monday-Friday 9am-5pm)

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Wales Deanery

The Welsh deanery has a professional support unit which is open to doctors and dentists in training in Wales only. They offer:

• Run workshops for trainers (consultants and SpRs) to identify trainees in difficulty
• Run workshops for trainees exploring how to maximise potential and avoid getting into difficulty. Participants explore signs and triggers of progression issues; learn of the support which is available as well as some helpful hints toward successful progression through training.
• Online resources on time management, financial hardship (including bursary availabilities in wales), social media guidance, introduction to concept mapping and guidance on improving handwriting
• Referral of trainee (either self-referral or via supervisor) for 1:1 support in careers or in preventing escalation of difficulties
• Supernumerary project for refugee doctors offering an intensive induction programme prior to starting work in the NHS (covers topics such as an introduction to NHS structures; the role of regulatory and other bodies including the GMC, Health Boards, Royal Colleges & NCAS; duties of a doctor as set out in GMC Good Medical Practice; an outline of medical training in the UK; cultural and ethical issues in the UK that affect medical practice; the opportunity to sit in and observe in a particular setting to enable the doctor to achieve a greater understanding of the requirements of a doctor working in that setting; communication and consultation skills; Hospital at Night; taking bloods, completing forms & pharmacy; portfolios and requirements to maintain CPD; appraisals and revalidation requirements; performance management; careers guidance and equality and diversity training)

Contact:  029 2068 7411 / 7417 or  03300584211/ 212/ 213

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