Lucy started working in primary care 10 years ago as a receptionist. 2 years later she became a Practice Manager; a role she stayed in for 3 years. Lucy then joint the Hurley Group in 2013 as a Service Development Manager where she worked as part of the Service Development Team; supporting practices in target driven work, income generation, data collection and analysis, training, rota management and improving services.
In 2017 Lucy was promoted to Senior Service Development Manager, a role in which she is responsible for managing the Service Development Team and the Hurley Group’s Practices in Southwark.
Lucy enjoys the diverse nature of her role and is passionate about improving patient services and efficiency within primary care.