Booking Appointments
Following registration, all patients will be sent an email giving access to our NHSPH booking app.
As the patient, you are then in control of your care. You can choose the date and time of your initial assessment and after reading the biographies of team members, can choose which clinician you would like to see. This means that patients are able to ensure they will not accidentally be booked in with someone they know – personally or professionally.
You will be given access to book your first in-depth assessment with a clinician of your choice. Following the initial assessment you will then be given access to book follow up appointments and, if appropriate to book in for individual therapy or group sessions.
The app also allows you to cancel and reschedule appointments to suit you and to directly message your clinician or therapist regarding the appointment arrangements.
If you have not received this email, please do check your junk mail, or ask our admin team to resend. The app can also be downloaded here NHS online booking app but you will need your login and password from the admin team to access the app.
If you have any problems using the app or finding a suitable appointment please contact the admin team who can assist you with booking: Email: prac.health@nhs.net or call 0300 0303 300
Patients who have registered with the service and have yet to book their initial assessment will be sent an email reminder 2 weeks after registration, with details of how to access the NHSPH booking app to book their initial assessment. A further reminder will be sent, 4 weeks after your initial registration. Patients who have not engaged after 6 weeks of registering with the service will be followed up and sent an email with a final reminder, before being discharged from the service.
If needed, it is possible to cancel and reschedule appointments via the app and can contact the clinician directly about any arrangements with regards to their appointment.