When We Are Closed




Get support in a crisis

Nhs England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.


How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

You can also get:

Should you require any urgent medical attention, please call 999 or  do not hesitate to go to the nearest urgent care centres as follows:

Guys Hospital Urgent Care Centre

Guy’s Hospital
Ground floor, Tabard Annexe
Great Maze Pond
London SE1 9RT

Tel: 020 3049 8970

Open: 8am – 8pm (*last patient booked in at 7 pm), seven days a week, 365 days a year.

GP Led Walk-in Centre New Cross

Suite 3 Waldron Health Centre
Amersham Vale
SE14 6LD

Tel: 0203 049 2370

Open: Mon-Sun 8am – 8 pm

Soho NHS Walk-in Centre 

1 Frith St

Open: Mon – Fri 8am – 8pm and Sat-Sun 10am – 8pm