The service will help with

  • Common and more complex mental health conditions
  • Mental health conditions relating to a physical health issue
  • Substance misuse including support for community detoxification
  • Rehabilitation and support to return to work after a period of mental ill-health

Access

The service can be accessed by any doctor or dentist (including trainees) who is registered on the National Performers List in England. People may also want to access the service when they are looking to return to clinical practice after a period of absence.

Important

Please note the service is not for emergency or crisis issues. These should be directed to mainstream NHS.

Call 999 or go to A&E now if:

  • someone's life is at risk - for example, they have seriously injured themselves or taken an overdose
  • you do not feel you can keep yourself or someone else safe

Call: 999

If you are deaf, call 999 BSL

Find your nearest A&E

Get advice from 111 or ask for an urgent GP appointment if:

  • you need urgent help for your mental health

Get help from 111 online or call 111 and select the mental health option.

Tips for New Doctors

Many doctors are currently settling into new roles and placements, some fresh from medical school and many facing new organisations, specialties, and colleagues.

For NHS Practitioner Health, August is typically a quieter time of year for new registrations, possibly because so many are focused on understanding their new roles and positions. Typically, it seems to take around six weeks before signs of stress start to show and people realise they may not be coping with the new and different demands they face.  As a result, some may experience stress and anxiety, and perhaps the first signs of burnout.

Before reaching that point, we would love to share some of our top tips for caring for yourselves and your colleagues. You may find these helpful as you start to face the very normal challenges of your new role.

Stress

It is completely normal to experience stress during periods of change, and starting a new rotation is no exception. Medicine, by its very nature, can be a high-pressure environment, and it’s not uncommon for doctors to feel stressed from time to time. In fact, a certain level of stress can be helpful it can sharpen focus, support motivation, and drive performance.

Recognising and managing stress early is key to maintaining your wellbeing and delivering the best care to patients. If you're feeling overwhelmed, don’t hesitate to seek support you are not alone.

Stress becomes a problem when it develops into a chronic issue, where either because of a person’s reactions to events or due to the environment they work in, stress becomes a minute by minute occurrence. For many new doctors who are still learning to manage the stresses of the job, it can become overwhelming and prevent them from enjoying the role they have trained so hard for.

  • Everyone will feel stressed from time to time – that is normal. Today it might be you, tomorrow it might be your consultant – we all have bad days
  • If you are feeling overwhelmed, speak up. Let your colleagues help when you are struggling and you can do the same for them next week
  • If your workload is getting too much, ask for help with prioritising. There are very few tasks that will be urgent, and if you know what needs doing right now, you can at least focus on that
  • If you feel stress taking over in the moment, take a 5-minute break. The world will not implode because you took a few minutes to gather your thoughts and you and your patients will be safer for it
  • When you have made a mistake, reflect on it, learn from it – it might feel awful right now, but you will move on from this. Just keep going
  • If someone shouts at you, it will feel personal and that’s ok. But remember, they are probably experiencing stress themselves – give them and yourself a break
  • Carry spare snacks – your stressed colleague may have forgotten theirs and will be forever grateful. 

Anxiety

One of the most common reasons we see doctors accessing our service is because of anxiety – this can be as true for a new doctor at the start of their career, as it can for an experienced consultant who has let anxieties build up over time.

  • Remember it’s not if you make a mistake it is when you make a mistake – we all make mistakes. What is important is how we respond to these mistakes and learn from them
  • If there are particular tasks or situations that worry or scare you, identify these and make a plan. Ask for some teaching about these at a quieter time or tell your seniors these are the things that you feel less confident about and would like some support with – there is no shame in being clear where you need to learn
  • Don’t worry  about asking for help – many doctors put off asking for help as they don’t want to appear weak or like a failure. Asking for help when unsure is not a sign of weakness and should be seen as a mature response to a challenging situation. Once you have asked for help in a situation you are unfamiliar with, you’re unlikely to need to again as you will know what to do next time and most colleagues will be very willing to help.
  • When you are new to your role people will expect you not to know everything, it is unlikely you are going to be put in a position where your actions will be the difference between life and death – there will be others on the ward or department to help you
  • The more anxious you are feeling, the more likely you are to limit or change your behaviour which could result in you doing the wrong thing or making mistake. A CBT based approach could helpful  to help you break the anxiety circle

Anxiety self-help resources

Physical needs and self-care

Maslow's hierarchy of needs is very clear about our most basic requirements – food, water, sleep and yet so many doctors go without these during the course of a busy shift or rotation. If these needs are not met you will become ill, both physically and mentally – it's as simple as that. So, what can you do to ensure you are taking care of yourself and respond when your body tells you it needs something?

  • Drink plenty of water, get yourself a water bottle and fill it up when you get a chance
  • Get yourself a pair of comfortable shoes – you may be walking a lot and the last thing you need is blisters and sore feet
  • Build in stretches throughout the day – it will help with long term joint and back pain, but also give you an energy boost
  • If you need to go to the toilet, go – a worse disaster could happen if you don’t go when you need to, than if you give yourself a few minutes away from work to deal with bodily functions
  • Eat – carry snacks with you, make time for food breaks and tea/coffee with your team – you will be more focused and a safer clinician for having taken a short time to replenish your body
  • Get some fresh air during your shift – five to ten minutes of daylight or fresh air will energise you and make a world of difference. You’ll be able to concentrate better as a result and be more efficient
  • Adopt a switch off routine at the end of your shift, like the one featured – handover tasks before you go home, so they are not preying on your mind
  • Rest and sleep – if you’re having difficulties with fatigue and sleep patterns, especially when working shifts, explore apps or resources that can help – check out the great advice on the Association of Anaesthetists website
  • Exercise is a great way to take your mind off work – even a short walk can help relieve tension from your body. Try to find an exercise regime that works with your work pattern
  • If you do drink alcohol, try not to use this to relieve stress – try to only drink with your meal or wait until later in the evening so you are limiting the amount you drink. If you find yourself using other substances do seek advice and help
  • Plan and take your annual leave – it will give you something to look forward to and provide a much needed rest
  • Register with a GP you trust – if you are new to an area, make this a priority, you never know when you may become ill and you don’t need the hassle of trying to register whilst unwell

It is OK to not be OK

Over the last decade the image of the silent hero doctor who carries the burden of daily distress and never speaks about their own emotional turmoil has happily begun to disappear. There is less and less stigma around speaking up when you are struggling with mental wellbeing and mental health and most tutors, supervisors and managers will want to help and find solutions if you are in difficulty.

A raft of support exists for doctors, dentists and other health professionals to support them with wellbeing issues – most of this can be accessed confidentially, for example through the BMA and BDA helplines and NHS Practitioner Health is available to all 186,000 doctors and dentists across England. We are a self-referral, confidential NHS service and we are here to help.

So please – if you find you are facing mental health issues and you think you might need some support, do contact us. We see more than 3,500 doctors and dentists every year so you are not the only one feeling this way. We have a network of clinicians and therapists across England who can help.

You can only look after your patients if you look after yourself first.

We would like to leave you with these few words

"Being a doctor does not exclude you from being a human being"

Dr Eleanor James, a consultant oncologist

  1. Eat, drink, wee, take time off. Being a doctor does not exclude you from being a human being.
  2. You will not be able to be perfect 100% of the time. Being a doctor does not exclude you from being a human being.
  3. Sometimes your colleagues will be nasty. Being a doctor does not exclude you from being a human being.
  4. You will make mistakes. Being a doctor does not exclude you from being a human being.
  5. You can’t prioritise everything as most important, some things just won’t get done or won’t get done very well. Being a doctor does not exclude you from being a human being.
  6. You won’t know how to do some things, or will be doing things you have never done before. This is scary but most of it’s not that hard. You may just need to do it, but remember: being a doctor does not exclude you from being a human being.

Mental Health Conditions

Anxiety

Practitioners presenting to PH may have one of three main anxiety disorders: phobic disturbance, panic disorder and/or generalised anxiety disorder (most likely).

Anxiety is also a common symptom of depression and drug/alcohol misuse or physical illness, such as thyrotoxicosis.

Common types of anxiety

  • Generalised Anxiety Disorder (GAD)  – GAD is characterised by extreme worry about money, work, family life, social interactions and health concerns. Unlike some other forms of anxiety its focus shifts from one  thing to another depending on what is going on your life.
  • Depression and anxiety is the most common mental health complaint in the UK. For many people, depression and anxiety plagues their life, leaving them on the one hand overwhelmed by an encompassing  sadness and lack of hope for the future and on the other wracked with crippling anxiety where they feel constantly on edge.
  • Performance anxiety  – To a degree, is a very useful set of emotions in fact; triggering a ‘fight or flight’ response that prepares the body for the danger it perceives, making us more alert and ready to respond. The  anxiety becomes a problem when your career rests on those performances or when it begins to seriously impact on your quality of life.
  • Social anxiety is characterised by crippling self-consciousness and anxiety when in the company of other people. It can make it very hard to function effectively at work and can severely limit people’s ability to  form relationships.
  • Obsessive compulsive disorder is usually thought of as a form of anxiety where the sufferer develops strategies to try to manage underlying anxiety such as routines which can be physical (eg turning switches off  a certain number of times) or mental (counting in a certain way before undertaking actions).
  • When these routines start to interfere with life they are called compulsions. Obsessions are intrusive and unwelcome thoughts, often of embarrassing or shameful content, which occur unbidden. They can cause  great anxiety themselves because of their content.

The above is not exhaustive, and you would need to talk to one our psychiatrists to explore your symptoms in detail before making a diagnosis.

Bipolar disorder

Since starting the service, a number of doctors and dentists have attended PH with bipolar disorder, some of whom were not already known to treatment services. This is hardly surprising as there are between 1,400 and 2,000 doctors with bipolar disorder working in the UK.

Most health professionals with bipolar disorder get on with their professional lives. The keys to staying well are about looking after yourself properly, good management strategies and good relationships with your healthcare team.

Depression

Depression is likely to be one of the main reasons why a practitioner will contact PH. Doctors and dentists often present, not with low mood but with feelings of guilt brought on by feeling that they are letting their colleagues down, or feeling that they are not providing their patients with the best care possible. Doctors and dentists may find that they find it difficult to concentrate and colleagues may notice that work is left unfinished, that reports and other administrative tasks are piling up. The doctor/dentist might find it difficult to relax and that they turn to alcohol or hypnotics for help (the later maybe self-prescribed or patient-returns).

Once you are assessed by a PH clinician you will be offered a range of interventions based on the assessment.

These interventions will follow the NICE guidelines.

Practitioner Health Service is not an occupational health service, it is a treatment service. Clinicians within PH may however link with local OH services to support a doctor/dentist’s return to clinical practice. If specific OH support is what you need, please contact the NHS England regional team to identify your local OH provider.

It is not a replacement for mainstream NHS services, nor is it designed to offer a second opinion. Doctors and dentists who are currently supported by NHS mental health services would be encouraged to remain with their local treatment team, but could seek guidance on particular aspects of care, or support for return to work.

We can offer independent support to doctors and dentists who are undergoing performance proceedings, but it cannot be used to provide health reports to inform PAGs or PLDPs. Formal assessment of health issues should be commissioned from a separate organisation.

National Support

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Visit the Mind website

Rethink Mental Illness

Rethink Mental Illness improve the lives of people severely affected by mental illness through a network of local groups and services, expert information and successful campaigning. The goal is to make sure everyone affected by severe mental illness has a good quality of life.

Visit the Rethink website

Anxiety UK

Anxiety UK was formed in 1970, by Katharine and Harold Fisher as a result of Katharine’s experience of agoraphobia and her desire to develop support for others similarly affected.

Visit the Anxiety UK website

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Visit the Samaritans website

Combat Stress

Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they’ve helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD).

Visit the Combat Stress website

CALM (Campaign against living miserably)

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.

Visit the CALM website

Young Minds

Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever their challenges.

Visit the Young Minds website