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Crisis Support
Need help now?
Whilst Practitioner Health does not operate a crisis service know that you are not alone and there are people here to help you.
I'm going to hurt myself or someone else
If you:
- Have attempted suicide
- Have seriously harmed yourself
- Feel like you can't keep yourself safe
- Feel like you'll hurt someone else
You need urgent medical help. Please:
- Call 999
- Go straight to A&E and say that you are struggling
- Contact your local crisis team if you're known to them
If you can't do this by yourself, ask someone to help you.
Mental health emergencies are serious. You're not wasting anyone's time.
If you aren't sure if you should call 999, you can call NHS 111 for advice. Call 111 (England and Wales) or contact NHS 111 online (England only). They will tell you what to do and where to go.
I need urgent help, but my life isn't at risk
If you can keep yourself safe for a short while, but you still need urgent support, you can:
- Contact NHS 111. You can call 111 for the 24/7 mental health support line (England and Wales). Or contact NHS NHS 111 online (England).
- Go to an urgent treatment centre. The NHS website has more information about when to go to an urgent treatment centre.
- Contact your GP for an emergency appointment. Our page on how to get help from your GP has more information.
I want to talk to someone
These free, confidential helplines are open to anyone - whether you're struggling yourself or worried about someone else:
These services are for anyone who's struggling. They won't judge you.
- Samaritans - Call 116 123 (open 24/7)
- Shout - Text ‘NHSPH’ to 85258 (open 24/7)
- Hopeline - Call 0800 068 41 41 (open 24/7)
- Suicide Prevention UK Help & Support
- CALM
- Silence of Suicide Call 0808 115 1505 Mon – Fri 8pm until midnight or weekends 4pm until midnight. These calls are free
- Mind
I need to help someone else
If someone you know is having a mental health crisis, it can be scary and upsetting. But your support can make a big difference.
Stay calm, listen without judging, and let them know you care. Encourage them to get help and stay with them if they're at risk of harm.
How can I prepare for a mental health crisis?
If you aren't in crisis right now but think you might be in the future, there are things you can do to prepare.
Create a safety plan
Think of a safety plan like a seatbelt - it’s there to protect you when you need it most. We recommend everyone has one. If you are struggling, do it today. It doesn’t take long and is positive action you can take right now to stay safe. Perhaps ask someone you trust to help you complete this together and it may open the door to further conversations.
- Use the Staying Safe website for step-by-step guidance and templates
- Mind also offers resources on planning for a crisis
- Thinking about suicide? Every Life Matters
- Download the Stay Alive App
You don’t have to go through this alone
Asking for help is a sign of strength not weakness
